Historical Requests
A permanent record of every request that reached a final outcome — Completed, Rejected, or Cancelled. Anything still in progress lives on Active Requests.
Routes
Routes are built by selecting Pending requests on the Active Requests tab and clicking "Create Route".
Customer Details (Phone / Walk-in Entry)
Only the service address is required — useful for requests taken over the phone where a customer email isn't available.
Requested Date
You can select any future date here — this overrides customer-facing availability for phone/walk-in bookings.
Add a Single Address
Bulk Upload
Upload a CSV of addresses using the template below.
Pick-Up Availability
Click a date to toggle it available/unavailable. Customers can only pick dates you've marked available.
Invite a Team Member
Hub Locations
Hub Locations are the start/end points for a route's truck(s) — used for future Google Maps route optimization. Create as many as you need; a Dispatcher picks one when building a route.
Add a Hub Location
Date Range
Applies to the breakdowns below only — the boxes above always reflect current activity.